The COVID-19 pandemic has accelerated the digital shift in public health information systems around the world. However, at the start of the pandemic, Quebec’s public health information systems were not prepared to respond to a crisis like this one. Problems related to the integration and interoperability of systems were highlighted.
The research carried out by Cité-ID, in collaboration with OBVIA, on the use of digital tools by public health in Quebec and by regional offices has made it possible to understand the complexity of the information system of public health in Quebec and identify the technological and organizational factors that limit and facilitate the resilience of the system. Due to the weaknesses of the public health information system, several network players have mobilized their capacity for innovation and adaptation to better manage the crisis by developing new tools. The integration and consolidation of these information systems pose major challenges for the future.
To view details of the research project, click here.