To recover from a crisis, cities, like other levels of government, typically need to deploy extraordinary measures, adopt collective approaches, break down internal silos, and strengthen coordination capabilities. But how are these new practices put in place, and how can they subsequently be used to address other major challenges facing communities?
Julie-Maude Normandin and Marie-Christine Therrien of ENAP’s Cité-ID Living Lab have developed a research project in collaboration with the City of Quebec to answer these questions.
The project will focus on the internal and external recovery processes and practices adopted in the aftermath of the Quebec City mosque attack and then the COVID-19 pandemic. During these two crises, the City of Quebec developed strategies to respond to the needs of citizens and mitigate the effects of these events.
The research project will first aim to better understand how the networks of organizations that mobilize after a disaster overcome the challenges of recovery. It will then examine how new practices adopted to deal with crises can influence the approaches of municipal governments addressing other complex problems.
This project will identify the levers and barriers of post-crisis recovery; the practices and skills developed; and the effects of lessons learned on regular municipal government practices. In collaboration with the Bureau de la sécurité civile of Québec City, these findings will be used to co-develop new tools with practitioners.
Funded by the Social Sciences and Humanities Research Council of Canada (SSHRC), the research will be conducted over a two-year period.